LEGAL NOTICES

The domain name Lucca Biennale Cartasia is registered by 9 Muse srl (hereinafter also “LUBICA” and “CARTASIA”), with registered office in Lucca, Via di Tiglio, 370 - 55100.

Lucca Biennale Cartasia reserves the right to modify the contents of the website and these legal notes at any time and without notice.

Copyright
All contents and information present on the site are protected in accordance with copyright legislation, for this reason no content may be copied, modified, resold or used for profit or to derive any benefit from it.

The contents published on this site cannot be replicated on other websites, mailing lists, newsletters, paper magazines and other media without the prior written authorization of Lucca Biennale Cartasia and 9 Muse srl and in any case without citing the source.

Reproduction of the texts provided in electronic format is permitted exclusively for personal and non-commercial use and provided that the source is mentioned.

Use of the Website
Under no circumstances can Lucca Biennale Cartasia and 9 Muse srl be held responsible for damages of any nature caused directly or indirectly by access to the site, or by the inability or impossibility of accessing it.

Lucca Biennale Cartasia provides constantly updated information on the site, but cannot ensure or guarantee its absolute completeness or accuracy.

Access to Linked External Sites
Lucca Biennale Cartasia is not responsible for the content present on external sites that may be reachable via links on the site. Lucca Biennale Cartasia is not responsible either for the information obtained by the user through access to such linked sites, nor for their accessibility and usability characteristics, the completeness and precision of the information available on such sites as well as their graphics and functionality .

 

PRIVACY

Information and Regulations on the Protection of Personal Data
Lucca Biennale Cartasia, in carrying out its activity, pays the utmost attention to the security and confidentiality of the personal data of users who visit or use the services presented on the website www.luccabiennale.com (hereinafter also just the "Site").

The information described below has been prepared in compliance with the provisions of the new regulation (EU) 2016/679 relating to the protection of natural persons with regard to the processing of personal data, as well as the free circulation of such data.

What Personal Data May Be Collected
Lucca Biennale Cartasia may collect the following categories of personal data concerning you:

Registration Data – information relating to Personal Data (name, surname, gender, address, tax code, VAT number) and Contact Data (telephone number, mobile number, email address).

Other personal data - information voluntarily provided by filling in the fields indicated on the registration pages.

Purchase Data – information relating to the type of services purchased.

Use of the Website - information relating to the ways in which you use the Site, open or forward our communications, as regards the information collected through cookies, no personal data of users is acquired by the Site in this regard. Cookies are not used to the transmission of information of a personal nature, nor are the so-called persistent cookies of any kind, or systems for tracking users.

If you provide personal data on behalf of someone else you must ensure, in advance, that the interested parties have read this Privacy Policy.

We also ask you to help us keep your personal data updated by informing us of any changes.

For what purposes may your personal data be used
The processing of personal data must be legitimized by one of the legal requirements established by current legislation on the protection of personal data as described below.

a) Purposes related to your registration for the purpose of creating your Account.

Lucca Biennale Cartasia collects your Registration Data and other personal data to allow you to create an Account, necessary for your authentication when purchasing the various services and products available through the Site (tickets, accreditations) and other services connected to the activities institutional activities carried out by Lucca Biennale Cartasia such as: accreditation, newsletter reception, registration for activities, events, educational, participation in internships, registration for Work with us and other services indicated on the pages of the Site.

b) Purpose of sale of services and products available online

Lucca Biennale Cartasia processes your Registration Data, and the consequent Account, as well as Purchase Data in order to allow you to complete the purchasing process of the services and products available online.

Prerequisite for processing: fulfillment of contractual obligations.

The provision of such data is necessary in order to complete the online purchase; otherwise we will not be able to proceed.

c) Marketing to provide you with promotional offers

Lucca Biennale Cartasia may process your Personal Data and Contact Data for marketing and advertising communication purposes, aimed at informing you about promotional sales initiatives, carried out using automated contact methods (e-mail, text messages and other mass messaging tools, etc.) and traditional contact methods (for example, telephone call with operator)

Prerequisite for processing: consent; failure to provide it does not have consequences on contractual relationships.

d) Customer Satisfaction surveys

Lucca Biennale Cartasia may use your Personal Data and Contact Data to conduct surveys aimed at measuring the level of satisfaction (so-called customer satisfaction) of the service provided.

Prerequisite for processing: consent; failure to provide it does not have consequences on contractual relationships.

Your consent can be revoked at any time by sending an email to press@luccabiennale.com

e) Compliance with legally binding requests to fulfill a legal obligation, regulations or provisions of the judicial authority, as well as to defend a right in court

Lucca Biennale Cartasia may finally process your contact data to fulfill a legal obligation and/or to defend its rights in court.

Prerequisite for processing: legal obligations, which Lucca Biennale Cartasia is obliged to comply with.

N.B. Consent to the use of your data can be revoked at any time by sending an e-mail to info@luccabiennale.com or using a specific link created for data deletion.

How We Keep Your Personal Data Safe
Lucca Biennale Cartasia uses a wide range of security measures in order to improve the protection and maintenance of the security, integrity and accessibility of your personal data.

All your personal data is stored on our secure servers (or secure paper copies) or on those of our suppliers or business partners, and are accessible and usable according to our security standards and policies (or equivalent standards for our suppliers or business partners).

How long do we keep your data
We keep your personal data only for the time necessary to achieve the purposes for which they were collected or for any other legitimate related purpose. Therefore, if personal data is processed for two different purposes, we will retain such data until the purpose with the longer term ceases, however we will no longer process personal data for that purpose whose retention period has expired.

We limit access to your personal data only to those who need to use it for relevant purposes.

Your personal data that is no longer necessary, or for which there is no longer a legal basis for its conservation, are irreversibly anonymized (and in this way can be preserved) or destroyed in a secure manner.

Below we report the storage times in relation to the different purposes listed above:

Purposes related to access to the Site and creation of the Account: the data processed for this purpose may be kept for the entire duration of the relationship and in any case no later than the following 10 years.

Fulfillment of contractual obligations: the data processed to fulfill contractual obligations may be kept for the entire duration of the contract and in any case no later than the following 10 years, in order to verify any pending matters including accounting documents (for example invoices).

Marketing purposes: personal data processed for marketing purposes may be retained for 24 months from the date on which we obtained your last consent for this purpose (with the exception of the opposition to receiving further communications).

Purpose of customer satisfaction surveys: the data processed for this purpose may be kept for 24 months from the date on which we obtained your last consent for this purpose (with the exception of the opposition to receiving further communications).

In the event of disputes: in the event that we need to defend ourselves or take action or even make claims against you or third parties, we may retain the personal data deemed reasonably necessary to process for these purposes, for the time in which such claim can be pursued.

Who We May Share Your Personal Data With
Your personal data may be accessed by duly authorized employees, as well as external suppliers, appointed, if necessary, as data controllers, who provide support for the provision of services.

Please contact us at the email address: info@luccabiennale.com if you wish to request to view the list of data controllers and other subjects to whom we communicate the data.

Finally, we would like to point out that to complete the purchase procedure on the Site you will be redirected to the platforms that provide these types of services. The data that you provide within these platforms will be processed exclusively by their managers, as independent data controllers, without the Venice Biennale becoming aware of it.

Contacts
The role of data protection officer (DPO) in accordance with REGULATION (EU) 2016/679 is carried out by the security representative of 9 muse. If you have any questions regarding our processing of your personal data, we ask you to contact the telephone number +39 0583928354 or send an email to info@luccabiennale.com.

Your Data Protection Rights and Your Right to Complain to a Supervisory Authority
Under certain conditions you have the right to ask us:

access to your personal data

the copy of the personal data that you have provided to us (so-called portability)

the rectification of the data in our possession

the deletion of any data for which we no longer have any legal basis for the    processing

opposition to processing where required by applicable law

the limitation of the way in which we process your personal data, within the limits established by the legislation for the protection of personal data

the revocation of previously issued consent.

The exercise of these rights is subject to some exceptions aimed at safeguarding the public interest (for example the prevention or identification of crimes) and our interests (for example the maintenance of professional secrecy). In the event that you exercise any of the aforementioned rights, it will be our responsibility to verify that you are entitled to exercise them and we will generally respond within one month.

For any complaints or reports on the methods of processing your data we will make every effort to respond to your requests. However, if you wish, you can forward your complaints or reports to the authority responsible for data protection (Guarantor for the protection of personal data), using the details available on the website www.garanteprivacy.it.

 

COOKIES

Our cookie policy

Like many other websites, our site luccabiennale.com may store or retrieve information from your browser, especially in the form of cookies. This information may concern the user, his preferences or the Internet access device (computer, tablet or mobile phone) and is mainly used to adapt the functioning of the site to the user's expectations, offering a more personalized and personalized browsing experience. memorizing the choices made previously. Below you can find out more about the various ways we use cookies. If you wish, you can prevent the saving of some or all cookies. However, in this case the use of the site and the services offered could be compromised.

Essential cookies
These cookies are necessary for the correct functioning of the site. They allow you to navigate pages and search for services. Without these cookies we could not provide the services for which users access the site.

Performance cookies
These cookies allow us to know how visitors use the site, so we can evaluate and improve its functioning. For example, they allow you to know which pages are the most and least frequented. They take into account, among other things, the number of visitors, the time spent on the site by users and the methods of retrieval. This way, we can know what works well and what to improve, as well as ensuring that pages load quickly and display correctly. All information collected by these cookies is anonymous and not linked to the user's personal data. We use Google, wordpress, sendinblue services to perform these functions.

Functional cookies
These cookies allow us to offer advanced features, as well as more information and personal functions. This includes the ability to watch YouTube videos, provide information about certain destinations, and allow users to share content across social networks. These services are mainly provided by external operators. If you have an account or if you use the services of these parties on other websites, they may be able to know that you have visited our sites. The use of data collected by these external operators through cookies is subject to their respective privacy policies and therefore these cookies are identified with the names of the respective subjects.

Cookies for advertising targeting
These cookies allow us to offer ads related to the user and their interests. They are also used to limit the number of views of an advert and to evaluate the effectiveness of advertising campaigns. They are placed by our advertising network partners and contribute to our investment in websites, allowing us to keep the rates as low as possible. They can also be used to show you relevant adverts on other websites you visit. The cookies actually set can change at any moment so, rather than listing them, we indicate the corresponding companies.

Deactivation and deletion of cookies:
it is possible to deactivate/activate cookies at any time. In order to allow you to make a free and informed choice, we provide below information regarding (i) cookie identifier, (ii) characteristics and purposes of the cookie, (iii) possibility of deactivating/activating individual cookies or deactivating/activating them everyone.

Identifier, characteristics and purposes of cookies:
– Google Analytics

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualize and personalize the ads of its advertising network.

Personal data collected: Cookies and Usage data

Place of processing: USA – Privacy Policy – Opt Out

In any case, you can deactivate/activate or delete cookies at any time by using your web browser settings. In particular, if you do not wish to receive cookies, you can set your browser in such a way as to be notified of the presence of a cookie and thus be able to decide whether to accept it or not; you can also automatically refuse all cookies by activating the appropriate option in your browser.

To do this you can consult the information in the browser user manual (so-called Help Page) or click on the following links:

Internet Explorer

Chrome

Firefox

Safari

Opera

Indication of the owner and data controller
The owner of the processing of your personal data, pursuant to Legislative Decree 196/03, is 9 muse srl social enterprise, Via di tiglio, 370 - Lucca, in the person of the legal representative Emiliano Galigani, who is also responsible, to whom any request can be made pursuant to the aforementioned legislative decree.

Third party cookies
Facebook cookies are used as third-party cookies
Identifier, characteristics and purposes of cookies:

- Facebook:

The "Like" button and Facebook social widgets (Facebook, Inc.) are interaction services with the Facebook social network, provided by Facebook, Inc.

Personal data collected: Cookies and Usage data

Privacy Policy

 

Data communication:
the information collected through cookies is confidential and is not communicated to third parties.